Your #1 Business Solution!

About Us

Phone: 907-456-1912

Fax: 907-456-2131

E-mail: nbsadmin@northernbusinesssystems.com

Your relationship with Northern Business Systems doesn’t end with your purchase.  Along with your equipment you receive the largest, most experienced team of technicians in the area,  free loaner machines,  hassle free upgrades, unlimited support, and a 3 year performance  guarantee.     Our technicians are dispatched to you live, which means a “real person” will always answer your  call. 

What  sets Northern Business Systems apart from competitors is the award winning service and support we provide, both before and after your complete your purchase.  We are not a Wal-Mart  copier type of store or warehouse with drop ship locations in Alaska nor are we owned by outside interests. We are Alaskans serving Alaskans. 

We’re Recommended:

Recently, we surveyed our entire customer base to measure what they thought of our performance..  Over 90% of our customers said they would recommend us to sa friend.  NBS’s growth has been and always will be founded on meeting the gold standard in customer service and support.   A few quotes as follows: 

“Just Top Notch!  Thanks”

“ Doing great you always go the extra mile! Thanks”

“You guys  are the best” 

Technical Service:
Northern Business Systems technicians have extensive experience in servicing office equipment, are deployed with more technology in the field than competitors for faster, more thorough service and support calls. Each of our technicians is factory trained, and has the backing of the best equipment-to-technician ratio in the industry, facilitating fast, reliable service responses.

Guarantee:
Northern Business Systems gives our customers exceptional value up front, and then backs up its customer-oriented philosophy with a guarantee that covers equipment during its entire life cycle. If any Sharp system sold by Northern Business Systems does not operate within the product specifications during the term of the program, and if the equipment cannot be repaired to perform within the manufacturer's specifications, Northern Business Systems will replace it, at no charge, with a model of equal or greater value.

Our Customers:
Northern Business Systems serves a wide range of customer types from major organizations (federal government) to small, one-machine businesses. The same excellent service is provided to these customers across OUR entire customer base, and we are regularly recognized by our customers large and small for just that, excellent customer service. Our service dispatch is via a local number not a phone system routing to another city or even State. Our service facility in Fairbanks provides a same day response time on all service calls. We also provide for a loaner if needed on down equipment and deliver supplies to our clients as well.

To contact us:

We Care Program

Northern Business Systems provides complete equipment, service and financing needs over the life cycle of a customer's office equipment. The program is designed to help minimize cost, eliminate downtime, and protect our customers against product defects or malfunctions. As an Alaskan owned company operating in the interior for over 18 years we have the expertise and experience to deal with our clients in a unique one-on-one relationship. Features of our care program include:


Financing Flexibility:

Technology developments in office equipment and the industry can mean quicker obsolescence of existing equipment. Northern Business Systems offers its customers unique flexibility in lease programs, allowing them to upgrade to newer equipment as frequently as they need to, improving on office efficiencies as businesses grow and adapt.

Cost Controls:

Northern Business Systems helps customers bring all of their expenses service, toner, supplies into one easy-to-manage invoice. This helps, helping our customers see direct expenses and allows for cost reductions where they can have the greatest impact.