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Our Staff

Marguerita Maassen-Gilbertson 

Marguerita is the owner of Northern Business Systems.  Marguerita graduated from the University of Alaska Fairbanks with a Bachelors in Business Management and is very active in the Fairbanks community.  Marguerita  has been in the office equipment  industry  for almost 20 years, she previously worked as a Branch Manager for a  competitor prior to their sell out to Japan, she then purchased NBS and has been hard at work ever since. 

E-mail: mgilbertson@northernbusinesssystems.com     

Tom Dimon

Tom is NBS’s Service Manager.   Tom has had over 15 years of experience in the office equipment industry.  Tom retired from the Air Force in the 90’s and  is  very active in the Fairbanks dog mushing  community.   Tom has had extensive  to factory training at a variety of manufactures and is responsible or the day-to-day operations of the Service Department. 

Megan Quan

Megan  is our Territory Account Manager  and is responsible  for all outside sales and business development  in the Fairbanks Area.   In addition she manages all of our contracts and  handles various customer service issues.  Previously Megan worked in the pharmaceutical industry as well as sales,  and in her free time is  an avid  gardener—year round if you  were to stop by our offices!

Jeremy Harvill

Cathy Dimon

Melissa works the front counter at NBS  greetings clients,, answering phones and dealing with customer service issues.   Melissa a graduate of West Valley High School and is the bright and cheerful  choice on the phone when you call NBS. 

E-mail: tdimon@northernbusinesssystems.com

E-mail: megq10@northernbusinesssystems.com

E-mail: jharvill@northernbusinesssystems.com

E-mail: dimon@northernbusinesssystems.com

Phone: 907-456-1912

Fax: 907-456-2131

E-mail: nbsadmin@northernbusinesssystems.com

To contact us:

Jeremy  is one of our Field Service Technicians. Jeremy has had extensive computer  hardware / software background, has completed and is currently training on variety of different equipment systems. 

Gabrielle Gilbertson

Gabrielle works for NBS on a part time basis answering phones,  and delivers supplies to our  clients.  Gabrielle is a Senior at Monroe Catholic High School.  She is involved in the National Honor Society and plays both basketball and volleyball at the varsity level.

Melissa Hickman

Cathy is a Document & Equipment Systems Consultant.  Cathy’s area of expertise  is centered around document management system and scanning solutions  in the electronic arena.  Cathy has an extensive background in document systems management.  In her  free time Cathy is an avid dog lover and is mother to over 30 dogs at any given time!

E-mail: mhickman@northernbusinesssystems.com